Shipping Policy

We proudly ship all orders worldwide using our verified logistics partners through CJDropshipping.
Our products are stored and shipped from multiple international warehouses to ensure fast delivery and reliability.

🌍 Warehouses Locations

  • China Main Warehouse (Jinhua, Dongguan, Shenzhen)

  • United States Warehouses (Chino, New Jersey)

  • European Warehouses (Germany, Poland, France, Czech Republic)

  • Thailand, Indonesia, and Australia warehouses (for regional fulfillment)

🚚 Delivery Time

  • Standard shipping time: 7–12 business days, depending on the destination and product availability.

  • In case of unexpected delays, your order may take up to 30 days maximum for delivery.

💸 Delay & Refund Policy

  • If your package has not arrived within 30 days from the shipping date, you are entitled to request a full refund.

  • All shipments include tracking numbers, provided by email after processing.

🕒 Order Processing Time

  • Orders are processed within 1–3 business days before dispatch.

✉️ Customer Support

For any shipping inquiries or tracking issues, contact our team via the Contact Us page or email us at support@caventral.com.